Over 11 years experience
Our History & Heritage
Founded in July 2007 with one supported living house and one short breaks house, plus a small amount of community Outreach services. The ethos of the company was very much about providing personalised and high-quality support for people with learning disabilities in their local communities, and about providing access to a wide range of social, leisure, training and development opportunities.
We started with approximately 30 staff and have steadily grown over the past 17 years and now support over 229 people and have over 340 staff across our services. Throughout the growth we have continued to maintain our ethos of person centred high quality community-based support.
2010
By 2010 our community Outreach services had expanded quite significantly, and several people we supported needed access to a building where they could meet with peers, have access to facilities such as a kitchen, accessible bathrooms and sensory equipment this resulted in us opening our first outreach base called South park in the south of Bristol
Our short breaks house in Frenchay also proved very popular and we found ourselves with a waiting list for the service provided so we added Station Rd, Filton providing two short break houses.
2011
Giving people the opportunity to use our short breaks and outreach services had developed and increased their independence skills so they were ready for a move away from home. As they were so happy with our services we were asked to support their move to their own accommodation. This led us to developing our supported living services and we opened New Rd
2013
Following the success of Our Community Outreach services and expansion in 2010 with the opening of South Park, we were asked to support individuals move to their own accommodation. This led us to developing our supported living services in addition to opening new Rd in 2011 we then opened the Bramleys in 2013
2014
Following the success in 2010 of Frenchay and Station Road providing a short breaks house we added The Cherries in Redland Penn drive, Frenchay to the portfolio. We also continued our development of our supported living by opening the Hazels, this complemented the opening of New Rd in 2011 and the Bramley’s in 2013
2015
As all our short breaks services were north or central Bristol we decided to open a south Bristol shorts breaks service, Churchways. When people come and stay with us there are lots of opportunities to socialize and go out to lots of different activities such as the cinema, bowling, the pub, and weekend trips.
2017
Stoke Lane was opened in 2017 to complement the other houses already opened Frenchay, Station Road, The Cherries in Redland, Penn drive, Frenchay, New Rd and the Bramley’s
2018
in 2018 the ethos of the company continues to be very much about providing personalised and high-quality support for people with learning disabilities in their local communities, and about providing access to a wide range of social, leisure, training and development opportunities. All the houses provide shared accommodation and support with no more than four people living at each house. In addition, we also provide 24hrs support for some people living in single person accommodation.
2020
We opened a new supported living house, Cross walk, providing a lovely 4-bedroom house in Whitchurch.
2021
A group of young people we were already supporting for short breaks wanted to move away from home and have their own house and we open Whit Lane, a four-bedroom House in South Bristol.
2023
We developed another supported living house in the Kingswood area of Bristol, supporting 4 people who wanted to live in the north of the city.
2024
We continue to strive for excellence across our community Outreach, Supported Living and Short Breaks services. We strongly believe in the importance of involving our service users and their families in the co-production of our services and learning from their experiences. We have regular Service user and parent carer forums to listen to and action suggestions and ideas.
By 2010 our community Outreach services had expanded quite significantly, and several people we supported needed access to a building where they could meet with peers, have access to facilities such as a kitchen, accessible bathrooms and sensory equipment this resulted in us opening our first outreach base called South park in the south of Bristol
Our short breaks house in Frenchay also proved very popular and we found ourselves with a waiting list for the service provided so we added Station Rd, Filton providing two short break houses.
Giving people the opportunity to use our short breaks and outreach services had developed and increased their independence skills so they were ready for a move away from home. As they were so happy with our services we were asked to support their move to their own accommodation. This led us to developing our supported living services and we opened New Rd
Following the success of Our Community Outreach services and expansion in 2010 with the opening of South Park, we were asked to support individuals move to their own accommodation. This led us to developing our supported living services in addition to opening new Rd in 2011 we then opened the Bramleys in 2013
Following the success in 2010 of Frenchay and Station Road providing a short breaks house we added The Cherries in Redland Penn drive, Frenchay to the portfolio. We also continued our development of our supported living by opening the Hazels, this complemented the opening of New Rd in 2011 and the Bramley’s in 2013
As all our short breaks services were north or central Bristol we decided to open a south Bristol shorts breaks service, Churchways. When people come and stay with us there are lots of opportunities to socialize and go out to lots of different activities such as the cinema, bowling, the pub, and weekend trips.
Stoke Lane was opened in 2017 to complement the other houses already opened Frenchay, Station Road, The Cherries in Redland, Penn drive, Frenchay, New Rd and the Bramley’s
in 2018 the ethos of the company continues to be very much about providing personalised and high-quality support for people with learning disabilities in their local communities, and about providing access to a wide range of social, leisure, training and development opportunities. All the houses provide shared accommodation and support with no more than four people living at each house. In addition, we also provide 24hrs support for some people living in single person accommodation.
We opened a new supported living house, Cross walk, providing a lovely 4 bedroom house in Whitchurch.
A group of Young people we were already supporting for short breaks wanted to move away form home and have their own house and we open Whit Lane, a four bedroom House in South Bristol.
We developed another supported living house in the Kingswood area of Bristol, supporting 4 people who wanted to live in the north of the city.
We continue to strive for excellence across our community Outreach, Supported Living and Short Breaks services. We strongly believe in the importance of involving our service users and their families in the co-production of our services and learning from their experiences. We have regular Service user and parent carer forums to listen to and action suggestions and ideas.
We believe our staff represents our greatest asset. We are committed to providing on-going support and training to ensure that all of our employees are supported to have of the knowledge, skills and experience necessary to provide support to the highest standard. We aim to employ people who have a caring, positive attitude who can demonstrate good interpersonal skills.
Management Structure
- All
- Leadership
- Regulated Services
- Outreach Services
- Accounts
- HR Team
- Other
Sharon Moore
Nominated individual / Director
Matt Moore
Health & Safety lead / Director
Becca Willet
Business Manager
Mildred Mhlanga
Registered Manager (Regulated Services)
Jeron Llewellyn
Service Manager (Outreach Services)
Lucy Whelan
Service Manager (Regulated Services)
Wayne Moore
Service Manager (Regulated Services)
Annie Bevan
Quality & Compliance Manager
Beth Slinger
Training Quality Assurance Manager
Behind the care
Meet our team
Sharon Moore
Nominated individual/ Director
I began my career in health and social care 35 years ago and have had the privilege of primarily supporting people with learning disabilities and autism for most of my career. I worked for Bristol City council in a variety of Care and Care management roles for 30 years and I am a qualified Social Worker, hold my NVQ 4, Diploma in Leadership and management, City and Guilds 325.3 Advanced Management for Care. Prior to joining Silva care I spent 10 years managing Social work teams for the local authority which I enjoyed but felt it was time to move closer to my direct Care roots, and joined Silva care in 2013 as a Director and as the Registered manager.
Matt Moore
Outreach & Community services / Director
I started my career in 1996 at The Bush RAC within Bristol city council’s Day service’s for adults with learning disabilities. I have also worked within children’s service as a youth worker, and Barnardo’s as a family link support worker. My passion has always been providing excellent care and opportunities for the people I support, this led me into management, where I wanted more influence to guide and lead services. I rose to a senior and then deputy manager within Bristol city council before being taking the opportunity to project manage the expansion of Silva Care. I hold my NVQ4 in care management and the NEBOSH National General Certificate in occupational Health and safety.
Mildred Mhlanga
Registered Manager
I have worked in Social Care for 17 years and for Silva Care for 11 years. I joined the organisation as a Senior support worker and have progressed through the years. I love that Silva Care provide opportunities for existing staff to develop and progress. My current Role as Registered Manager enables me to meet a lot of staff and service users within the various regulated services and driving good standard of care as well as meeting outcomes for the people we support by continually engaging with them, their families and other stakeholders. What I enjoy the most about my job is seeing the journeys, as well as the progress and growth of our service users.
Jeron Llewellyn
Service Manager
My career in care began with Silva Care in 2014 as a support worker, since then I have progressed through multiple positions across our outreach services working with a wide spectrum of people. My current role as outreach service manager involves overseeing North Park, South Park & Osprey outreach ensuring the services are safe, caring, responsive, effective & well-led. I am passionate about person centred care and ensuring our management team & support workers have the skills, tools and knowledge required to provide fulfilling and tailored services. Silva Care core values align with my own and weigh heavily in my day-to-day operations. I enjoy working collaboratively with service users, staff & other stakeholders to ensure we are always learning, growing, and seizing opportunities.
Wayne Moore
Service Manager
My career in the care industry started at the Bush day service in 1999 as a groupworker. I joined Silva Care in June 2011 as a Senior Support worker at South Park, I progressed to Manager of South Park in 2014. I moved to regulated services in 2021 and I am now a Service Manager in regulated services. My current role involves supporting the Managers in my services and reviewing the quality assurance of my services to ensure our clients are getting the best possible care and are supported in a dignified and safe way. I hold my Diploma level 5 in care management, and I am Silva care’s Safety intervention trainer. I am passionate about Positive behaviour support, developing staff and working closely with families and other stakeholders. What I enjoy about my most about my role is empowering our clients to play an active role in their community and to be in control of their lives.
Lucy Whelan
Service Manager
I have worked in the Health and Social Care sector for 22 years; I joined Silva Care in 2017 as a Senior Support Worker and have progressed within the organization. I am now Service Manager for 5 Regulated Services where I oversee operations to ensure that care standards consistently meet the highest benchmarks set forth by CQC. This commitment reflects a comprehensive and holistic approach to improving the quality of life for individuals with learning disabilities. I am a dedicated and experienced professional with a passion for making a positive impact in the field of social care.
Annie Bevan
Quality & Compliance Manager
I joined Silva care in 2011 and have been in various roles ranging from service manager in outreach services to my now position of Quality
Assurance manager. I have worked in various areas within Silva care including short breaks, supported living and outreach. During my time at Silva care, I have completed my NVQ level 5 in Health and social care and I am always looking to progress my knowledge further. My role involves quality assurance of the services to ensure we are providing the best possible support for the service users. I am passionate about person centred care and developing opportunities for the people we support.
Beth Slinger
Training Quality Assurance Manager
I joined Silva Care in 2013 as a support worker, which is where I began my career in health and social care. I have had the pleasure of working within several of our services, in various roles, throughout the past 13 years. This has given me the opportunity to work with many of the people we support. I have always been passionate about communication and ensuring that we meet the communication needs of the people we support to enable them to make choices about their care. My current role is to ensure the quality of the training we provide our team members and that we are taking all opportunities to upskill our team.
The code we live by
Core Values
Communication
Building relationships through trust, empowerment and collaboration
Opportunity
Silva care is committed to supporting people to meet their full potential in all aspects of life.
Respect
Every person has the right to be treated with dignity, empathy and respect.
Equality & inclusion
The fundamental right every person has to be a valued citizen and to be included in every aspect of their local community.
Well Being
Supporting people to achieve and maintain a healthy lifestyle which promotes wellbeing.
